Loss of extensions after conversion to digital voice

 

Within a year or so it is expected that all landlines will have been converted to Digital Voice. This means that your telephone service will be provided via the internet, even if you are not currently an internet user. There are many cases where conversions have been carried out and customers have been left an acceptable solution and they are happy with their service. There are however many cases where extension wiring that you may rely on is disconnected due to the changes. When this happens we are able to help, and in nearly all cases reconnect your legacy wiring and equipment.

 

 

Router location no longer where required since Full-fibre install?

 

On full fibre to the property installations the router plugs into the fibre interface close to the point of entry into the building. On occasions this is not where the router was normally located, resulting in perhaps your wifi no longer working in areas where it did before or hard wired connections to the router left disconnected. We can overcome this by installing a network cable between the fibre incoming point and the historic router location. Please call us for advice.

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